89bl's Privacy Policy — Your data is safe with us

1 Introduction

89bl (https://89bl.win) is a responsible online gaming platform. We believe protecting every user's personal data is a core obligation. This Privacy Policy explains what information we collect, how it is used, and the steps we take to keep your data safe.

Our Privacy Policy is built in line with international data protection standards. 89bl's Privacy Policy complies with the applicable laws and regulations of Bangladesh and all other countries where we operate.

If you have any questions or concerns about this policy, please contact our support team. We are always ready to respond to your queries with full transparency.

2 What Data We Collect

89bl collects different types of data for different purposes. The data falls into three main categories — direc

89bl collects different types of data for different purposes. The data falls into three main categories — directly provided information, automatically collected data, and information received from third parties.

3 How your information is used

89bl uses your data only for specific, legitimate purposes. We never use your information unnecessarily. The main reasons we process your personal data are outlined below.

• To create and manage your account and ensure its security.
• To process deposit and withdrawal transactions and maintain financial security.
• To complete KYC (Know Your Customer) verification and prevent money laundering.
• To personalize your gaming experience and send you relevant offers.
• To provide customer service and support.
• To resolve technical issues and improve platform quality.
• To monitor responsible gaming and implement protective measures.
• To meet legal obligations and report to regulatory bodies.

We never sell your personal data to third parties for advertising purposes. Your information is used solely to operate 89bl's services.

4 Data sharing and disclosure

89bl never sells your personal data. However, in certain circumstances, limited information may be shared with trusted third parties.

• Payment processors: Financial information is shared as needed to process transactions via Mobile Banking, Nagad, Rocket, or bank transfer.
• KYC/AML Provider: Data may be shared with trusted third-party services for identity verification and fraud prevention.
• Legal Authorities: Relevant data may be disclosed to authorities in response to a government or court order.
• Technology partners: Technology service providers used to operate the platform may have access to limited technical data.

5 Cookie Policy

The 89bl website uses cookies — small text files stored in your browser. They are used to enhance your experience and ensure the platform functions correctly.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Used to remember your language preferences and personal settings.
• Analytics cookies: Helps analyze site traffic and improve the user experience.
• Marketing cookies: Used to show relevant offers and promotions. You can opt out at any time.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the proper functioning of some platform features.

6 Data protection measures

89bl employs industry-leading technology and methods to protect your data. Our security infrastructure is built across multiple layers to fully prevent unauthorized access.

• 256-bit SSL/TLS encryption is applied to all data transmissions.
• Passwords are always stored in hashed and salted form and are never stored as plain text.
• Regular security audits and penetration testing are conducted.
• Two-factor authentication (2FA) helps keep your account secure.
• Suspicious login attempts trigger automatic alerts and account lockdown.
• Data backups are stored on secure, encrypted servers.

Keep in mind — no method of transmission over the internet is 100% secure. Always use a strong password, never share it with anyone, and avoid logging in over public Wi-Fi.

7 Your Data Rights

As an 89bl account holder, you have several important rights over your personal data. We respect those rights and are committed to fulfilling them through the proper process.

• Right of Access: Upon request, we can provide you with a copy of the data we hold about you.
• Right to rectification: You have the right to request a correction if any of your data is inaccurate.
• Right to erasure: You may request deletion of your data subject to certain conditions.
• Right to restrict processing: In certain cases, you may request that the processing of your data be restricted.
• Right to portability: The right to request your data in a structured format.
• Right to withdraw consent: You may withdraw your consent to marketing communications at any time.

To exercise these rights, please contact our support team. We will aim to respond to your request within 30 days.

8 Data retention period

89bl retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

• All account data is retained while the account remains active.
• Financial transaction records are retained for a minimum of 5 years after account closure (for AML/legal requirements).
• Gaming records and log files are retained for up to 2 years.
• After marketing consent is withdrawn, the relevant data is deleted as soon as reasonably possible.
• KYC documents are retained for the period required by law.

9 Protection of Minors' Data

89bl is strictly not intended for anyone under the age of 18. We do not knowingly collect data from minors. If we become aware that a minor's data has been collected inadvertently, we immediately delete it and close the associated account.

Parents are encouraged to monitor their children's online activity and use parental control software where necessary.

10 Privacy Policy Updates

89bl may update this Privacy Policy from time to time. For significant changes, a notification will be sent to your registered email or displayed on the platform. Continued use of the platform after any update constitutes acceptance of the revised policy. Always check the update date shown at the top of this page.

11 Get in touch

For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our dedicated support team. We are fully committed to protecting your privacy.

• Email: [email protected]
• Live chat: Log in to the platform and click the support icon.
• Response time: within 72 hours maximum.